We've spent years telling brands that CRM works best when it's a conversation, not a broadcast. So it felt right that when we finally ran our own event, we built it the same way.
Say hello to BIO, By Invitation Only. It's the first event Get Better has ever put our name to, and we're doing it properly: in partnership with Klaviyo, at their London HQ.
What BIO actually is
We love a good event, and we're lucky enough to speak at, host, and take part in plenty of them. But most of the big ecommerce events out there follow the same shape: pay for a slot, pitch from the stage, chase leads in the break.
BIO is our take on doing it differently. No paid slots. No pitching, not from sponsors, not from Klaviyo, not from us. Just a small, curated room of ambitious brand leaders sitting down to talk honestly about what's actually working in their business right now, and what isn't.
Think fewer people, better conversation. A tech-free room where the point is the discussion, not another demo.
What actually happens in the room
Each BIO brings together a small, curated group of brand leaders for genuinely honest conversation on the topics they're actually struggling with, dealing with, or overcoming. No slides, no biased direction, just the version of the conversation you'd have with a peer over coffee rather than on a panel.
Come along, and you'll find out. That's kind of the appeal.
There's a podcast too
BIO isn't just a morning in London. Alongside it sits a podcast series, sitting down with founders and CRM leads from brands you'll recognise for honest, unpolished conversations about what's really happening inside their businesses. The decisions, the mistakes, the stuff that doesn't usually make it into a case study.
More on that soon. For now, just know it's coming.
Want in?
Seats are genuinely limited, and this one's by invitation. If you're an ambitious DTC or ecommerce brand and you want to be considered for the room, or you just want to be first to hear when the podcast drops, register your interest below.
